Early in the morning of 5/15, We were coming into the town of Cumberland to perform testing on the city's municipal generators when we encountered a mechanical failure of an serpentine belt. We were advised by the city's Municipal Generation plant that there was a Ford dealer on the west edge of town. We contacted Don Johnson Ford and advised the attendant (Rob) of our situation and the criticality of our mission. Rob arranged for our auto to be serviced ASAP, and then ferried us to our testing location. By the time our testing was complete, I had a voice message that our vehicle was repaired and ready. I greatly appreciated the entire service departments commitment to ensuring that we were able to complete our mission in a timely manner.I can't say enough about the staff and service provided. Jeff Sexton dba: Dairyland Power CooperativeLaCrosse, WI
Everyone was friendly and helpful. I would recommend Don Johnson's to others. I have a newer, more reliable Jeep now.
Everything seemed to be performed accurately. The timing was a bit longer than estimated, but it all worked out fine.
Thank you, Ray, for your service, knowledge and helping with the selection process and purchase of our vehicle. Folks will appreciate Ray's kind and caring demeanor, and willingness to be supportive during and after the sale.
Beautiful new building that we had a tour of. The service center was pretty impressive. As you drive in the scanners check your alignment and brings it up on a screen along with a picture of your car. Everyone was so friendly and helpful.
Was able to drop my vehicle off at the start of the day, on my way to work and come get it on my lunch break which was really convenient. I got service with a friendly smile.
I was able to get right in for oil change and tire rotation and to check knob for heater/a/c . They did all the above and in a reasonable time! They have always done a great job!