Client Testimonials

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Google Nov 30, 2022

Clean shop with friendly, knowledgeable staff. They explain repairs and prices well. Nice waiting area.

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Google Nov 29, 2022

Taken a few cars here for service work. Always done in a timely fashion and professional work. A+

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Google Nov 25, 2022

Service was prompt and reasonable.

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Google Nov 25, 2022

Jake and Rod were amazing! They went above and beyond to get me the truck of my dreams!

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Google Nov 22, 2022

I was looking to find a Challenger Widebody. I cold called Ray whose number was given to me as a recommendation - Ray is truly amazing. We worked through the options for 2022 and I ultimately waited for the 2023 allocations. Ray called me weekly with updates and then walked me through the build of the car over the phone. This is not your average dealership and he is not a average salesman - He is a car enthusiast who understands the products he sells and combines that knowledge with what the customer is seeking. I did not know car shopping could ...

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Google Nov 20, 2022

This was our first time to Don Johnson Cumberland Motors but surely not our last. I've bought MANY cars over the years but this is the first time that I actually had a good time doing so. Our sales guy Ray Nelson was top notch and made the process easy. To a person EVERYONE was inviting, engaging, and genuinely pleasant. And, we pretty much did meet everyone. Not because we were getting passed around, as that was definitely NOT the case. But because various staff came by and said hello, and because Ray took us on a tour and ...

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Google Nov 17, 2022

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Google Nov 16, 2022

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DealerRater Nov 14, 2022

Ray Nelson was so good to work with and also the finance staff. Thanks Ray for making our 2nd purchase seamless. Great experience.

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Google Nov 11, 2022

Willing to work through issues for their customers!

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Google Nov 10, 2022

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Google Nov 4, 2022

Ray was great!!! Very friendly and answered all of our questions. We had waited a long time for our vehicle and Ray made the process as smooth as possible. Thanks Ray!

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Google Oct 30, 2022

I recently bought a 2017 Jeep Renegade from Don Johnson Motors in Cumberland. Ray Nelson played a major role in my purchase. He answered all questions and kept the lines of communication open. The entire process was smooth.

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Google Oct 28, 2022

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Google Oct 26, 2022

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Google Oct 26, 2022

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Google Oct 25, 2022

Everyone was very courteous. Answered all questions and explained everything in detail. Best place I have been to in a long time. Thank you everyone for all your work. When needed I will come back.

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Google Oct 22, 2022

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Google Oct 19, 2022

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Google Oct 18, 2022

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Google Oct 18, 2022

Good friendly service!

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Google Oct 15, 2022

Working with Don Johnson made for an easy, smooth process. Rod helped answer any questions I had while buying my new Jeep Wrangler. Thank you!

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Google Oct 13, 2022

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Google Oct 12, 2022

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Google Oct 8, 2022

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Google Oct 7, 2022

The waiting area is nice and choice of refreshments excellent and easy for the people to use for the time you spend waiting for your vehicle to be serviced

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Google Oct 1, 2022

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Google Oct 1, 2022

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Google Sep 27, 2022

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Google Sep 25, 2022

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Google Sep 23, 2022

So glad you could pick up my car and return it!!!

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DealerRater Sep 21, 2022

Bought my 4th vehicle from these fine folks. We have been extremely satisfied each and every time. From the No pressure salesmen (this time Jake), Jeff in finance/appraisals, Saun the Manager, and Suzy with all that paperwork. Thank you Thank You! You will not find a better overall dealership team then at Don Johnson's - Cumberland!

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Google Sep 18, 2022

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Google Sep 17, 2022

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Google Sep 17, 2022

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Google Sep 17, 2022

We had a great experience here! Stacia was so easy to work with. She did a wonderful job!! We love our van!!!

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Google Sep 17, 2022

Everyone very polite and helpful. I'm on oxygen and hard to know how long things will take so they came to my house and pick up my car did the repair and brought it back. You don't realize how much it was appreciated. Good work . I will tell everyone to take their cars there. Thank you so much.

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Google Sep 17, 2022

Great experience. Tim was a excellent service manager to work with he got all my issues taken care of in a timely manner. And when something was noticed I was contacted right away with what was going. Always keeping informed with the status of my vehicle. Great overall experience

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Google Sep 17, 2022

We took our Explorer to Don Johnson Motors in Cumberland after another dealer was unable to fix the problems we were experiencing. Don Johnson Motors not only fixed the problems, but their service advisor, Tim, was very pleasant and professional as he kept in frequent contact with us while the problems were being diagnosed and fixed.

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Google Sep 15, 2022

I bought a sweet 2021 Jeep Cherokee from sales manager Stacia Thompson. She was very helpful, very friendly...and knows her stuff. So much so that the wife and I are going back to buy another Jeep from her.

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Google Sep 14, 2022

Don Johnson in Cumberland was very competitive in their new car pricing and what they could offer for our trade in. We were also very impressed with the intelligence and friendliness of the staff. The building is new and very nice. If you are in the area, you won't regret stopping in.

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Google Sep 11, 2022

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Google Sep 7, 2022

I had a great experience getting my new vehicle at Don Johnson Motors. Jake was extremely helpful and made the process really easy!

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Cars Sep 4, 2022

friendly, courteous and very communicative. Jake was our sales rep and he did a virtual inspection of the vehicle we were interested in for us. Emailed the numbers to us so we could get a cashiers check for the final amount.

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Google Aug 31, 2022

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Google Aug 25, 2022

Very nice staff! Did not feel excessive pressure to buy extended warranties or additional upgrades. The deal was as presented by Ford. Very pleased with overall experience.

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Google Aug 25, 2022

Stacia was very patient and helpful with my parents. Bringing up several different models to see witch would be the best for them to get in and out of. Was a very stress free transaction buying a car from her and Don Johnson.

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Google Aug 24, 2022

Brooke, was super helpful and wonderful with helping my husband and I finding our dream vehicle! Highly recommended!

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DealerRater Aug 23, 2022

Great experience ! Found the perfect fit for me! Thanks Bob and staff for all your help!! BPeterson

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Google Aug 23, 2022

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Google Aug 15, 2022

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Google Aug 5, 2022

Stacia Thompson and Jeff helped me so much to get me this vehicle for me. It was my first time buying a vehicle from a dealership and they made it simple and workable for me. Words can't describe how thankful I am for this team helping along through all this. THANK YOU!!!!

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Google Aug 5, 2022

I had a wonderful experience at Don Johnson Motors in Cumberland! Brooke and Jeff were very helpful and answers all my questions and concerns! And the gave me a great price! Come get yourself a great vehicle from them!

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Google Jul 23, 2022

Brooke was awesome to work with, needed to replace a Grand Cherokee I hit a deer with. Car Guru led me to Don Johnson. One stop shopping Jeep and financing and out the door in an hour. I thought I liked my 2009 Grand Cherokee but love my 2011 now even better!

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Google Jul 22, 2022

Ray was incredibly helpful in the purchase of my new custom order Jeep Wrangler! When we came to the dealership to simply make sure our family could fit in the unlimited edition, he was very low pressure. Initially thinking our best bet was to look for a used vehicle, he asked about our needs and wants and counseled us that custom ordering a vehicle specific to our needs may be our best course of action. He allowed me ample time to way the pros and cons and when I was ready to order, he made it as painless as a ...

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Google Jul 22, 2022

Very friendly, very professional. It’s the second vehicle we’ve purchased from there. The service department is wonderful as well.

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Google Jul 21, 2022

My experience with the service department was great. Working with service advisor Andrew, the guys in the service department took care of some recalls for my 2021 F150 Platinum. Ford corporate had told the service department that it would take 4 to 8 hours to address the issue, but in the end it took over 3 weeks. Although there was a lot of frustration on both sides we continued to work together to get the job done. After it was all said and done I now have Ford blue cruise installed in my truck.😀 This allows me to drive 100% hands free on mapped, divided ...

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Google Jul 19, 2022

Very pleasant and professional group of people. Highly recommend!

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Google Jul 12, 2022

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Google Jul 11, 2022

Bought a new 2022 Jeep gladiator. Brooke Blechinger was very helpful and made the process a breeze!!!

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Google Jul 11, 2022

Recently purchased a Wagoneer from Sales Manager Jake Hamack. Jake has a transparent and sincere style that made the process an easy one.

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Cars Jul 10, 2022

Bought a Jeep Wagoneer from Jake Hamack this week. Jake’s personality and style made the process a smooth one. Recommend him as a one of the rare car sales people I have enjoyed working with!

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Google Jun 29, 2022

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Google Jun 24, 2022

Andrew was prompt, friendly and thorough in explaining the problem fixed on my jeep. Great employee !

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Google Jun 17, 2022

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Google Jun 16, 2022

We worked with Jake Hamack who brought our desired vehicle up from the Hayward facility. Jake and the team at Cumberland were absolutely phenomenal to work with. Not only were the accommodating to my husband and I when were were present with two young children, they were patient and open to answering any questions we had. Highly recommended!

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Google Jun 13, 2022

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Google Jun 12, 2022

Very nice people to work with. Everyone there was very helpful.

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Google Jun 10, 2022

Tim in the service department was outstanding. I'm from out of town & had some sensor lights appear on my dash. Tim was so accommodating and willing to help. So much appreciated!!! Thank you!!

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DealerRater Jun 6, 2022

Awesome service purchasing my new Ram truck. Jeff and Brooke were excellent to work with on this sale.

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DealerRater Jun 6, 2022

Don Johnson in Cumberland had the best selection of inventory, a good reputation and nice employees.

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Google May 26, 2022

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Google May 20, 2022

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Google May 18, 2022

Brooke and Sam were friendly, kind and helpful in getting me the exact vehicle I was looking for. Very happy with that. Would give 5 stars if Rod Heath had been as helpful and friendly as Brooke, Sam and Suzanne.

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Google May 12, 2022

Ray in the Sales is top notch. He made the buying process very pleasant. Thanks again.

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Google May 11, 2022

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Google May 10, 2022

Ray Nelson did a great job selling us our truck. The process went smoothly and was done in a timely manner! Would recommend Ray Nelson at Don Johnson Cumberland Ford to all of to all my friends!

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Google May 10, 2022

On Saturday May 7 I picked up my new 2022 Grand Cherokee from Don Johnson in Cumberland. From the initial ordering of the car to pick up Ray Nelson provided excellent service - from explaining the process, keeping me informed and having the vehicle ready for pick up! I couldn’t be happier with the whole experience. Thank you!

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Cars May 7, 2022

Thanks to Ray Nelson for making the purchase of our truck super easy! We love the truck! The service we received at Don Johnson, Cumberland was exceptional! Highly recommend!

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Google May 2, 2022

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Google Apr 27, 2022

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DealerRater Apr 26, 2022

Very very very satisfied customer! In and out in about 3 hours, very smooth transition. Very knowledgeable team and very pleasant!

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Google Apr 24, 2022

Need a vehicle, visit a small town and nice people. My husband and I did. Ray Nelson is your guy! Great to work with, knows his stuff and super friendly. First time ordering a vehicle. Scary experience made easy with Ray. He worked through every senerio to get us exactly what we wanted. Btw state of the art building with some great muscle cars in the showroom. Almost forgot not only did we order a truck for my husband, I also did a test drive for myself. Definitely will be visiting Ray again. The most relaxed experience I've ever ...

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Google Apr 13, 2022

They’re very knowledgable, friendly and professional. They took good care of us gave us a good deal on our and answered all our questions. Was not pushy or tried to sell us a different car. The 3 month 3k Mile warranty gave us peace of mind when we bought our car. Definitely recommend Don Johnson to anyone!

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Google Apr 10, 2022

Great service all around. I contacted Don Johnson Motors through Car Gurus. Samantha Shires responded via email quickly. The vehicle I was looking was a new trade-in and did not have any pictures online yet. Samantha took her time to get me a link to the pictures and a 360-degree tour. Samantha set up an appointment where I met Jake Hamack. Jake showed me the vehicle and accompanied me on a test drive. He was conversational and asked what I was looking for in a vehicle. Jake was knowledgeable and showed me how some of the new features worked. I ...

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Google Apr 7, 2022

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Google Apr 4, 2022

Great service and muscle cars in the showroom

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Google Apr 3, 2022

I have been working with a great salesman Ray Nelson truly treats you like family. Great guy

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Google Apr 3, 2022

Great experience buying a car here. Jake was super helpful and knowledgeable!

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Google Mar 31, 2022

Ray Nelson was great. Personable, with no high-pressure tactics. Top notch guy to deal with. Made the transaction easy and comfortable.

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Google Mar 30, 2022

Just bought a vehicle from Ray at Don Johnson Cumberland and we couldn't be happier! Ray really knows his vehicles. He took the time to walk us through the various options and made sure we were comfortable with the vehicle before we purchased it. Thanks for a great experience Ray!

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Google Mar 29, 2022

Very personable and knowageable staff, Brooke and Ron helped us in every way possible. Thank-You.

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Cars Mar 27, 2022

Purchased a new Pacifica van from Ray Nelson he did a great job with us. This is the second vehicle we bought from Ray. We will continue to recommend him to others.

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Google Mar 26, 2022

Bob was great to work with as always, his customer service is exceptional and we couldn’t be happier with our 2022 Pacifica. Thanks Bob for taking such great care of us!

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Google Mar 25, 2022

Jeff did a great job.

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Google Mar 25, 2022

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Google Mar 20, 2022

Brooke was great to work with! I spoke with her on Wednesday to let her know what I was looking for and on Friday I drove away in my new Jeep!! Jeff made the paperwork work very easy and quick to get done and explained everything in my language (blonde). This is my 2nd purchase from Don Johnson Cumberland and it is ALWAYS a pleasure to deal with EVERYONE here.

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Google Mar 10, 2022

In this challenging time of few cars available, you sometimes have to go further than you prefer to find the car you are looking for. Our search for a new car led us to a small dealership in a small town in another state 2 hours from home, and it was worth every mile out of our way. We worked with Brooke, who is new to the business, but has a heart of gold and an honest desire to put you in the right vehicle. We also worked with Jeff who went out of his way to ease our concerns regarding ...

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Google Mar 4, 2022

Ray Nelson is the best he got us a amazxing deal and gave us top $ for are trade

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Google Mar 1, 2022

We had first went to Don Johnson in Rice Lake looking for a specific vehicle only to find out they had sold it earlier in the day. We asked if they knew of any like that one and pointed us to Don Johnson in Cumberland and that is where we found the one we got. Everyone there was really nice to us and we walked out the door with the truck.