Ray and Suzy went above and beyond to help me decide on and purchase my new Jeep! They made sure I was taken care of and had everything I needed, thank you for the outstanding customer service. I love it and couldn’t be happier!
We had an appointment and I informed the rep we would be a few minutes late. ( sounded like no problem) Arrived within 3 minutes of appointment and stood at the entrance for about 10 minutes waiting to be acknowledged by someone. (Salesmen we’re engaged with other people, but no acknowledgment we were there) The vehicle we came to see was right at the door. (Nice) Went to the service dept to find someone to talk to in order to find the rep I spoke with on the phone ( She was at her desk hidden by a large vehicle) Handed off to another salesperson with no explanation and that salesperson was already trying to help another couple (confused if the person on the phone was just a receptionist?) Salesman was very nice but very busy with the other couple. Bob stepped in to help and was super! (Thank you Bob) The vehicle we came to see was not what we were looking for after all, but Johnathan went above and beyond to find one more what we needed. (Very helpful) Katie and Johnathan were very gracious and stayed way past closing to finish up the sale! ( impressed by their willingness to satisfy our needs and keep us from having to travel back the next day.). We realize with the construction things were in a bit of a mess but would be helpful to have someone acknowledge a new arrival, especially when an appointment was made. We felt like we were imposing But the end result was very satisfactory and we would recommend this company to our friends.
Very nice place,Allison Larson was especially helpful staff very nice
Don Johnson took care of the issue quickly and precisely. Thanks again
I went to Don Johnson's in Cumberland looking for a used truck. Ray Nelson is great to work with. He was able to give me a very competitive price on a clean 3/4 ton ram. I couldn't be happier with the experiance.
Very happy with the purchase of my 2015 Jeep Wrangler. By far the best car buying experience I've ever had thanks to Jonathan and everyone there, friendly and helpful service!
Well organized, knowledgeable, friendly, helpful, geniune staff that go the extra mile to make sure your taken care of. Thanks to Jonathan and Suzy and everyone super job.
Worth the drive. Ray Nelson was great! Mopar guy like myself.