Client Testimonials
Clean shop with friendly, knowledgeable staff. They explain repairs and prices well. Nice waiting area.
Taken a few cars here for service work. Always done in a timely fashion and professional work. A+
Service was prompt and reasonable.
Jake and Rod were amazing! They went above and beyond to get me the truck of my dreams!
I was looking to find a Challenger Widebody. I cold called Ray whose number was given to me as a recommendation - Ray is truly amazing. We worked through the options for 2022 and I ultimately waited for the 2023 allocations. Ray called me weekly with updates and then walked me through the build of the car over the phone. This is not your average dealership and he is not a average salesman - He is a car enthusiast who understands the products he sells and combines that knowledge with what the customer is seeking. I did not know car shopping could ...
This was our first time to Don Johnson Cumberland Motors but surely not our last. I've bought MANY cars over the years but this is the first time that I actually had a good time doing so. Our sales guy Ray Nelson was top notch and made the process easy. To a person EVERYONE was inviting, engaging, and genuinely pleasant. And, we pretty much did meet everyone. Not because we were getting passed around, as that was definitely NOT the case. But because various staff came by and said hello, and because Ray took us on a tour and ...
Ray Nelson was so good to work with and also the finance staff. Thanks Ray for making our 2nd purchase seamless. Great experience.
Willing to work through issues for their customers!
Ray was great!!! Very friendly and answered all of our questions. We had waited a long time for our vehicle and Ray made the process as smooth as possible. Thanks Ray!
I recently bought a 2017 Jeep Renegade from Don Johnson Motors in Cumberland. Ray Nelson played a major role in my purchase. He answered all questions and kept the lines of communication open. The entire process was smooth.
Everyone was very courteous. Answered all questions and explained everything in detail. Best place I have been to in a long time. Thank you everyone for all your work. When needed I will come back.
Good friendly service!
Working with Don Johnson made for an easy, smooth process. Rod helped answer any questions I had while buying my new Jeep Wrangler. Thank you!
The waiting area is nice and choice of refreshments excellent and easy for the people to use for the time you spend waiting for your vehicle to be serviced
So glad you could pick up my car and return it!!!
Bought my 4th vehicle from these fine folks. We have been extremely satisfied each and every time. From the No pressure salesmen (this time Jake), Jeff in finance/appraisals, Saun the Manager, and Suzy with all that paperwork. Thank you Thank You! You will not find a better overall dealership team then at Don Johnson's - Cumberland!
We had a great experience here! Stacia was so easy to work with. She did a wonderful job!! We love our van!!!
Everyone very polite and helpful. I'm on oxygen and hard to know how long things will take so they came to my house and pick up my car did the repair and brought it back. You don't realize how much it was appreciated. Good work . I will tell everyone to take their cars there. Thank you so much.
Great experience. Tim was a excellent service manager to work with he got all my issues taken care of in a timely manner. And when something was noticed I was contacted right away with what was going. Always keeping informed with the status of my vehicle. Great overall experience
We took our Explorer to Don Johnson Motors in Cumberland after another dealer was unable to fix the problems we were experiencing. Don Johnson Motors not only fixed the problems, but their service advisor, Tim, was very pleasant and professional as he kept in frequent contact with us while the problems were being diagnosed and fixed.
I bought a sweet 2021 Jeep Cherokee from sales manager Stacia Thompson. She was very helpful, very friendly...and knows her stuff. So much so that the wife and I are going back to buy another Jeep from her.
Don Johnson in Cumberland was very competitive in their new car pricing and what they could offer for our trade in. We were also very impressed with the intelligence and friendliness of the staff. The building is new and very nice. If you are in the area, you won't regret stopping in.
I had a great experience getting my new vehicle at Don Johnson Motors. Jake was extremely helpful and made the process really easy!
friendly, courteous and very communicative. Jake was our sales rep and he did a virtual inspection of the vehicle we were interested in for us. Emailed the numbers to us so we could get a cashiers check for the final amount.
Very nice staff! Did not feel excessive pressure to buy extended warranties or additional upgrades. The deal was as presented by Ford. Very pleased with overall experience.
Stacia was very patient and helpful with my parents. Bringing up several different models to see witch would be the best for them to get in and out of. Was a very stress free transaction buying a car from her and Don Johnson.
Brooke, was super helpful and wonderful with helping my husband and I finding our dream vehicle! Highly recommended!
Great experience ! Found the perfect fit for me! Thanks Bob and staff for all your help!! BPeterson
Stacia Thompson and Jeff helped me so much to get me this vehicle for me. It was my first time buying a vehicle from a dealership and they made it simple and workable for me. Words can't describe how thankful I am for this team helping along through all this. THANK YOU!!!!
I had a wonderful experience at Don Johnson Motors in Cumberland! Brooke and Jeff were very helpful and answers all my questions and concerns! And the gave me a great price! Come get yourself a great vehicle from them!
Brooke was awesome to work with, needed to replace a Grand Cherokee I hit a deer with. Car Guru led me to Don Johnson. One stop shopping Jeep and financing and out the door in an hour. I thought I liked my 2009 Grand Cherokee but love my 2011 now even better!
Ray was incredibly helpful in the purchase of my new custom order Jeep Wrangler! When we came to the dealership to simply make sure our family could fit in the unlimited edition, he was very low pressure. Initially thinking our best bet was to look for a used vehicle, he asked about our needs and wants and counseled us that custom ordering a vehicle specific to our needs may be our best course of action. He allowed me ample time to way the pros and cons and when I was ready to order, he made it as painless as a ...
Very friendly, very professional. It’s the second vehicle we’ve purchased from there. The service department is wonderful as well.
My experience with the service department was great. Working with service advisor Andrew, the guys in the service department took care of some recalls for my 2021 F150 Platinum. Ford corporate had told the service department that it would take 4 to 8 hours to address the issue, but in the end it took over 3 weeks. Although there was a lot of frustration on both sides we continued to work together to get the job done. After it was all said and done I now have Ford blue cruise installed in my truck.😀 This allows me to drive 100% hands free on mapped, divided ...
Very pleasant and professional group of people. Highly recommend!
Bought a new 2022 Jeep gladiator. Brooke Blechinger was very helpful and made the process a breeze!!!
Recently purchased a Wagoneer from Sales Manager Jake Hamack. Jake has a transparent and sincere style that made the process an easy one.
Bought a Jeep Wagoneer from Jake Hamack this week. Jake’s personality and style made the process a smooth one. Recommend him as a one of the rare car sales people I have enjoyed working with!
Andrew was prompt, friendly and thorough in explaining the problem fixed on my jeep. Great employee !
We worked with Jake Hamack who brought our desired vehicle up from the Hayward facility. Jake and the team at Cumberland were absolutely phenomenal to work with. Not only were the accommodating to my husband and I when were were present with two young children, they were patient and open to answering any questions we had. Highly recommended!
Very nice people to work with. Everyone there was very helpful.
Tim in the service department was outstanding. I'm from out of town & had some sensor lights appear on my dash. Tim was so accommodating and willing to help. So much appreciated!!! Thank you!!
Awesome service purchasing my new Ram truck. Jeff and Brooke were excellent to work with on this sale.
Don Johnson in Cumberland had the best selection of inventory, a good reputation and nice employees.
Brooke and Sam were friendly, kind and helpful in getting me the exact vehicle I was looking for. Very happy with that. Would give 5 stars if Rod Heath had been as helpful and friendly as Brooke, Sam and Suzanne.
Ray in the Sales is top notch. He made the buying process very pleasant. Thanks again.
Ray Nelson did a great job selling us our truck. The process went smoothly and was done in a timely manner! Would recommend Ray Nelson at Don Johnson Cumberland Ford to all of to all my friends!
On Saturday May 7 I picked up my new 2022 Grand Cherokee from Don Johnson in Cumberland. From the initial ordering of the car to pick up Ray Nelson provided excellent service - from explaining the process, keeping me informed and having the vehicle ready for pick up! I couldn’t be happier with the whole experience. Thank you!
Thanks to Ray Nelson for making the purchase of our truck super easy! We love the truck! The service we received at Don Johnson, Cumberland was exceptional! Highly recommend!
Very very very satisfied customer! In and out in about 3 hours, very smooth transition. Very knowledgeable team and very pleasant!
Need a vehicle, visit a small town and nice people. My husband and I did. Ray Nelson is your guy! Great to work with, knows his stuff and super friendly. First time ordering a vehicle. Scary experience made easy with Ray. He worked through every senerio to get us exactly what we wanted. Btw state of the art building with some great muscle cars in the showroom. Almost forgot not only did we order a truck for my husband, I also did a test drive for myself. Definitely will be visiting Ray again. The most relaxed experience I've ever ...
They’re very knowledgable, friendly and professional. They took good care of us gave us a good deal on our and answered all our questions. Was not pushy or tried to sell us a different car. The 3 month 3k Mile warranty gave us peace of mind when we bought our car. Definitely recommend Don Johnson to anyone!
Great service all around. I contacted Don Johnson Motors through Car Gurus. Samantha Shires responded via email quickly. The vehicle I was looking was a new trade-in and did not have any pictures online yet. Samantha took her time to get me a link to the pictures and a 360-degree tour. Samantha set up an appointment where I met Jake Hamack. Jake showed me the vehicle and accompanied me on a test drive. He was conversational and asked what I was looking for in a vehicle. Jake was knowledgeable and showed me how some of the new features worked. I ...
Great service and muscle cars in the showroom
I have been working with a great salesman Ray Nelson truly treats you like family. Great guy
Great experience buying a car here. Jake was super helpful and knowledgeable!
Ray Nelson was great. Personable, with no high-pressure tactics. Top notch guy to deal with. Made the transaction easy and comfortable.
Just bought a vehicle from Ray at Don Johnson Cumberland and we couldn't be happier! Ray really knows his vehicles. He took the time to walk us through the various options and made sure we were comfortable with the vehicle before we purchased it. Thanks for a great experience Ray!
Very personable and knowageable staff, Brooke and Ron helped us in every way possible. Thank-You.
Purchased a new Pacifica van from Ray Nelson he did a great job with us. This is the second vehicle we bought from Ray. We will continue to recommend him to others.
Bob was great to work with as always, his customer service is exceptional and we couldn’t be happier with our 2022 Pacifica. Thanks Bob for taking such great care of us!
Jeff did a great job.
Brooke was great to work with! I spoke with her on Wednesday to let her know what I was looking for and on Friday I drove away in my new Jeep!! Jeff made the paperwork work very easy and quick to get done and explained everything in my language (blonde). This is my 2nd purchase from Don Johnson Cumberland and it is ALWAYS a pleasure to deal with EVERYONE here.
In this challenging time of few cars available, you sometimes have to go further than you prefer to find the car you are looking for. Our search for a new car led us to a small dealership in a small town in another state 2 hours from home, and it was worth every mile out of our way. We worked with Brooke, who is new to the business, but has a heart of gold and an honest desire to put you in the right vehicle. We also worked with Jeff who went out of his way to ease our concerns regarding ...
Ray Nelson is the best he got us a amazxing deal and gave us top $ for are trade
We had first went to Don Johnson in Rice Lake looking for a specific vehicle only to find out they had sold it earlier in the day. We asked if they knew of any like that one and pointed us to Don Johnson in Cumberland and that is where we found the one we got. Everyone there was really nice to us and we walked out the door with the truck.